"Find the right job and you’ll never really work again" is
one of Jack Welch’s better maxims from his best-selling
management book Winning. In a career spanning
45 years, the formula helped the legendary chief executive
of General Electric bring new dynamism and vast
returns to a sleepy industrial giant – and enjoy himself
in the process.
But while there’s a vast difference between one of the
world’s biggest companies and the sort of niche enterprises
described over the next pages of this book,
Welch’s aphorism is equally applicable and relevant.
One common thread shared by all successful niche enterprises
is the enthusiasm of their founders and the
joy they take in going to work every day. Even into his
seventies and after four decades at the helm of ECCO,
the shoe company he founded, the late Karl Toosbuy
was as passionate about his business as he was the
day it started.
Toosbuy was the right man in the right job and it showed.
From the way he kept on innovating to the way he enhanced
the working environment of employees with
exceptional artwork and great canteen facilities, Toosbuy’s
unwavering commitment played an inestimable
role in the development of his company.
One definition of "niche" companies is enterprises that
serve specialised markets with specialised products.
In several respects, ECCO doesn’t really fit this bill any
more – just about everybody wears shoes and ECCO’s
range now includes golf and fashion footwear as well
as the casual loafers it began with. But therein lies a
point because the original range of comfortable shoes
was a dramatic departure from what was otherwise
available at the time: Toosbuy spotted a gap in the market
and he went for it.
That’s the second common denominator of the successful
niche business – satisfying an unfulfilled need. Both
Larsen Strings and Cryos International Sperm Bank
are prime examples of this.
Larsen Strings came to prominence by supplying
cello strings of such superior quality that market domination
was almost a foregone conclusion. And although
Ole Schou, the Cryos founder didn’t have a medical
background and originally established his business
to serve the needs of vasectomy and cancer patients,
he was savvy enough to spot the potential of an underserved
market – helping childless couples.
Keeping a tight focus and not trying to be all things to
all people – at least in the early stages of the venture
– is another important success criterion for niche operators.
Keeping the focus on the core is advantageous
in that marketing and branding can be concentrated on
one discrete customer segment that is easily identifiable
and easily managed.
Another benefit is that bigger companies is related
fields are less likely to see a newcomer as a potential
threat – established companies are not always able
to recognise the growth potential of a new niche business.
Of course there’s nothing peculiarly Danish about niche
businesses. Every country on earth can provide examples
of great business ideas that reached fruition in
clearly defined markets.
But this is a book about Danish business. And, just as
in services, shipping, engineering and the other sectors
examined in this book, the niche segment in Denmark
contains stories and companies that deserve a wider
audience by dint of their originality.
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