Denmark is home to one of the world’s most interesting
paradoxes. Despite this little country having one of
the world’s highest levels of taxation, shortest working
days, longest holidays, highest salaries, biggest public
sectors, highest percentages of unionised workers and
generally awful weather – despite all this, year after
year Denmark is rated the world’s most competitive
country in virtually every important ranking of economic
competitiveness: the World Economic Forum, IMD,
Economist Intelligence Unit and the World Bank.
And to render the paradox even more puzzling, Danes
are considered among the happiest and most contented
people in the world, according to ’people rating’ surveys
such as the World Values Survey.
How can it be, asks the International Herald Tribune in
a major article, that Denmark – and the other Nordic
countries, which also place highly in the international
rankings – are capable of out-distancing free market
economy supernations such as the USA and Singapore
in terms of competitive ability, one of the hallmarks of
capitalism? Or as the newspaper formulated it: “Why
does the bumble-bee stay in the air?”
The fact is that today Denmark and the other Nordic
countries are considered contemporary winner models
that do far better in the global economy than almost
everyone else. At the Baltic Development Forum’s
annual meeting in Stockholm in autumn 2005, José
Manuel Barroso, president of the European Commission,
noted that the economies of the Nordic countries
– and not just the welfare societies – today serve as the
model for the whole of Europe.
Even the leading Danish business daily Børsen, which
normally loves to hate the tax-plagued Danish model,
wrote in a noteworthy article that ‘the Danish model
is the most successful of the Nordic models and has
documented that it is possible to combine economic
growth with welfare’.
So what is the secret?
WE HAVE NEED OF AN ANSWER
Strangely enough, neither Denmark nor the other Nordic
countries currently have a convincing answer to the
question. Traditional macro-economic considerations
do not appear to be applicable – there is no simple explanation
for the Nordic success, as the countries are
distinct in terms of geographical conditions, industrial
structure and economic development history. Consequently,
the success and praise is felt to be somewhat
surprising and something of a mystery to many – not
least economists.
In fact, the aim of the Nordic socio-economic model
was never to be a market economy showcase model,
but a social vision. And this is why the out-and-out capitalist
success that has manifested itself, particularly
during the last decade, has caused confusion in many
ideological pictures of the world.
But we do need to find an answer. For if we cannot explain
the Nordic success, if we do not understand its
strengths, the rest of the world cannot use the success
as inspiration when we ourselves risk misunderstanding
our own prerequisites and prospects, and in
a worst-case scenario risk formulating political initiatives
that would unintentionally undermine the Danish
strengths instead of further developing them for global
competitive advantage.
Augusto Lopez-Claro, chief economist with the World
Economic Forum, made the following comments about
the Nordic countries in the World Competitiveness Report
2005:
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“The Nordic countries remain a role model for the
rest of the world’s economies. They share a number of
characteristics that make them extremely competitive,
such as very healthy macroeconomic environments
and public institutions that are highly transparent and
effi cient, with general agreement within society on the
spending priorities to be met in the government budget.
And whilst high tax rates could be a potential problem
area, there is no evidence that these are adversely affecting
the ability of these countries to compete effectively
in world markets, or to deliver to their respective
populations some of the highest standards of living in
the world. Indeed, the high levels of government tax
revenue have delivered world-class educational establishments,
an extensive safety net, and a highly motivated
and skilled labour force.”
It resembles a confrontation between established economic
conventions and dogma. High levels of taxation
and a large public sector are not necessarily negative
from an economic point of view, because these aspects
could even contribute to the overall growth potential.
And although it may resemble economic heresy to say
so, it is conceivable that the collectively fi nanced social
model of the Danish and Nordic countries, with its
highly egalitarian view of human nature, offers a better
competitive structure in the innovation driven economy
of the future than the more elitist, user-fi nanced American
or authoritarian Singapore model.
We must also keep in mind that part of this peculiar
Danish paradox is the number of new companies established
per inhabitant in Denmark, which is as high
as in the USA. In other words, the in-built security that
exists in Danish society resulting from – seen from an
international perspective – a generous, tax-fi nanced social
security net does not make the people any less motivated
or willing to take risks. On the contrary, the combination
of broadly qualifi ed skills and a fi nely meshed
safety net appears to encourage more people to take
the risk.
The same sense of security is built into the Danish
labour market – the so-called fl exicurity model, which
combines employment fl exibility with a high degree of
fi nancial security. The Danes have entered into a collective
contract in a negotiation-based – rather than legislation-
based – labour market, where employees can be
easily hired and fi red by employers in return for high
unemployment benefi ts and upgrading of qualifi cations,
fi nanced by the employees themselves, the employers
and the state. This provides for an amazingly adaptable
workforce that is used to changing jobs and adjusting to
changing requirements and opportunities. It is a model
the OECD calls ‘the best in the world’ and one that is
worth copying.
CAN THE DANISH MODEL BE COPIED?
But the question is: can the Danish or Nordic models be
copied? The labour market model and the social model
both rely to a great degree on a view of human nature
and a set of values and opinions that are notoriously
diffi cult to copy. It is indeed fortunate for the Nordic
countries that precisely our values and opinions are so
well suited to a global economy in constant flux.
This is also the conclusion of a report entitled “The
Nordic region as a global winner region”, prepared by
the Nordic Council of Ministers and The House of Monday
Morning. The report is the culmination of a series
of interviews with Nordic thought leaders – business
leaders, researchers and culture thinkers. Opinion creators
from Denmark include Jørgen Lindegaard, former
managing director of SAS; Lars Kolind, chairman of the
board of Grundfos; Stine Bosse, group managing director
of Tryg, professor Ove Kaj Pedersen, head of the
International Centre for Business and Politics, Copenhagen
Business School; professor Nina Smith, Department
of Economics, Aarhus School of Business; Tor
Nørretranders, author; and many others.
According to the Nordic opinion creators, the Nordic
model is based on a number of common Nordic values
such as:
- Equality
- Trust
- Inclusion
- Flexibility
- Respect
- Work ethic
- Aesthetics
- Low power distance
Not only are these values and attitudes of great importance
to the way in which society is organised, but also
they serve as a platform for a range of business/economic
strengths.
For example, the low power distance means that high
and low can discuss things together, and great trust
means that basically people can count on one another in
the Nordic countries – which means that the conditions
for cooperation and innovation are particularly good in
the Nordic cultures. This represents an obvious advantage
in a global economy where competition is rooted in
the quick interchange of ideas and innovation. In other
cultures, it can be more diffi cult for someone of low social
rank or position to share thoughts and ideas with a manager
of high social rank or position.
Similarly, inclusion means that everyone is on board
and has the right to a good education and training,
which ensures a broadly qualifi ed workforce, while the
protestant work ethic – it is not who you are, but what
you do – means that work productivity is high and it is
easy to introduce new technology and know-how into
the work processes.
If you consider the parameters where the Nordic countries
score highly in the international rankings, those
that stand out are process strengths and working relations.
Today we are already utilising these culturally
founded strengths in the economic competition – and
they are very much part of the explanation for the impressive
Nordic results.
THE FUTURE IS ALREADY HAPPENING DAILY IN DENMARK
If – and we say if because at present these assumptions
have not been empirically documented by the
economic experts – these cultural strengths really do
provide a competitive advantage and at the same time
are diffi cult to copy precisely because they are culturally
determined, then Denmark and the Nordic countries
have a very interesting competitive advantage in an
ever more global economy that can herald a profi table
future in the coming decades.
For example, a Danish survey showed that 60 per cent
of Danish companies are fl at and network organised,
not hierarchical and authoritarian, while Danes are
now working so much in self-managed ‘high-performance
teams’ that the trade unions are having diffi culty
in keeping even unskilled workers in the role of employees
– more and more of them are defining themselves
as managers and viewing the work situation from the
manager’s perspective. In other words, the types of organisations
that the Harvard Business Review is still
analysing and highlighting as those that will form the
companies of the future are already widespread in today’s
Denmark.
To underline the point, an American research project carried
out by Frank Dobbin and Terry Boychuk shows that
a foreman in Denmark’s industrial sector has as much
independence and autonomy in his work as a US managing
director has in his, while a regular Danish industrial
operator is considered an expert in his work and has
as much autonomy as a foreman in the USA.
Clearly this is of great importance to the innovation culture.
A survey in 2000 found that 69 per cent of Danish
employees often implemented their own ideas and
themselves planned important work tasks, while a further
20 per cent said that they did so from time to time.
This means that up to 90 per cent of all employees
strive to meet the company need for innovation. This is
close to a total mobilisation of the population.
WHY DO NORDIC MANAGERS WANT TO BE AMERICAN?
The significance of these mechanisms has clearly
grown as the competition conditions have changed.
But they remain to a large extent unacknowledged. In
fact, Danish and Nordic managers today view American
management methods and forms of organisation
as more attractive than the Nordic. A questionnaire in
2004 showed that 25 per cent of Danish and Swedish
managers considered that the Nordic companies
would become more like American companies, while
only 9 per cent thought the opposite.
Therefore as long as the Danish and Nordic strengths
remain unacknowledged, we and others will not gain
the full benefit from them. We also risk dismantling
these strengths and replacing them with something
weaker and worse. In other words, there is a colossal
need for systematic, professional analysis of the Danish
model.
At the same time, if the Nordic region is to be one of
the future global winner regions, we in Denmark and
the other Nordic countries must, according to the Nordic
thought leaders, formulate a new, offensive Nordic
social vision – one that will not replace, but rather build
on the old vision of the welfare society and thereby release
these unique Nordic strengths in the context of a
global perspective.
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