Denmark is, and always has been, a little country. Perhaps
that is why the Danes have always needed to look
beyond their borders and engage with the outside world
– it was a matter of survival.
By tradition, the Danish economy has been open and
this is of great advantage in a world that is becoming increasingly
globalised. While some European countries
struggle against globalisation and attempt to protect
their national interests, Danish business people have
long been accustomed to wheeling and dealing with the
outside world.
This is one explanation as to why Denmark has performed
so well thus far in globalisation. In fact, new
research reveals that the Danes are among the most
globalisation-friendly Europeans.
Perhaps the bottom line is that deep down, many Danes
harbour the conviction that they’re a cut above the rest.
Malicious rumour has it that Danes suffer from an inferiority
complex – coupled with a superiority complex.
Danes are quite accustomed to a widespread ignorance
about their country on the part of many foreigners;
that polar bears roam Denmark’s streets or that
Copenhagen is the capital of Sweden. Denmark is small
and will remain so. Accepting this is an integral part of
how Danes see themselves. But at the same time, every
Dane knows deep down that Denmark is the best place
in the world!
This is why it was so heart warming when the Economist
Intelligence Unit declared that Denmark is the
world’s best country in which to do business. Viewed
from the outside, the Danish business environment
certainly does have a great many advantages.
SIMPLE AND STRAIGHTFORWARD
Doing business in Denmark is simple and straightforward.
Corruption doesn’t exist. The rules are clear and
transparent and there is very little bureaucracy compared
to other countries. For example, it takes just one
single day to register a new company.
The tone is informal and friendly, and humour is appreciated.
Danish business people have a reputation for
being honest, reliable, forthright and pragmatic. When
differences of opinion arise, a solution is found through
dialogue. Violent clashes have not figured in Danish history
and this carries over to the way business operates.
Foreigners are sometimes taken aback when Danish
business people dispense with formalities and get
straight to the point. This directness is the norm in Denmark
and is not meant to be rude.
EASYGOING BUT RESERVED
Although Danes appear easygoing at first glance they
can also be very reserved and rather aloof. Some mights
even call them provincial and circumspect in their
meetings with foreigners and other cultures. Danes
have a certain scepticism towards that which they do
not know.
Danes are extremely proud of their nationality and
should a foreigner want to insult a Dane, a disparaging
remark about Denmark or its people is all that’s needed.
While the Dane would hardly make a big issue of the insult,
it would still wound, and would be remembered. On
the other hand, a few words of praise about Denmark
and the Danes can open many doors and hearts.
ITALIANS OF THE NORTH
Danes are generally well educated and good at foreign
languages. They’re not always as fluent as they might
like to imagine, but they do manage to get by.
As an ancient trading nation, the Danes make good
merchants. In this area we’re rather more proficient
than our Nordic neighbours who view us as some sort
of Nordic Italians – slightly exotic and not as seriousminded
as themselves but also people one should be a
tad wary of.
Danes are very proud of their tendency to take fi gures
of authority with a pinch of salt. The education system
puts emphasis on independence and critical analysis
and this means that Danes work independently and
are not afraid to take responsibility. They also make
great team players. Workers are on first name terms
with their bosses and business hierarchies are flatter
than in other countries.
Danes make good entrepreneurs and are great at finding
niches where they can excel, both at home and
abroad. They are, on the whole, very adept at getting
the utmost out of innovative ideas.
Danes’ affection for good design can be seen in their
homes – high quality might cost a lot but they are willing
to pay the price. This pride in design – often triggered
abroad by a glimpse of the Sydney Opera House, a Lego
brick or Carlsberg’s classic logo – can also soothe the
Danes’ inferiority complex, or, depending on which way
you look at it, can nourish their feelings of superiority.
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